Refund & Cancellation Policy

This policy covers digital products sold through the Shree Ads IT Store and prepaid service packages paid online. Custom project work is governed by the written proposal or contract for that engagement.

Because digital goods are delivered immediately (download links, licence keys or access credentials), purchases are generally non-refundable once delivery has started, except where required by law or where we cannot supply the product as described.

Prepaid retainers may be cancelled before work begins for a full refund. Once delivery has started, refunds are prorated for unused periods at our discretion, after deducting work already completed.

Email mailus@shreeads.in within 7 days of purchase with your order number, payment reference and reason. We aim to respond within 3 working days. Approved refunds are returned to the original payment method via Razorpay.

Please contact us before raising a chargeback with your bank. Unresolved chargebacks may lead to suspension of access to purchased products or services.

Refund questions: mailus@shreeads.in or +91 80055 92367.